Refutation of false materials published on the Internet discrediting the business reputation of CIT NELIAN LLC

Recently, our organization has been subjected to sharp attacks from other manufacturers (more precisely, one manufacturer, IPP LLC) of computer bioresonance testing devices for health status and selection of dietary supplements. These attacks are carried out by publishing various false materials on the Internet. These materials unreasonably discredit the business reputation of our organization - the manufacturer of information processing devices "Biolaz-Oberon" and "Dianel" - Center for Information Technologies "NELIAN", and also affect the honor and dignity of its employees. So. An act has been published on the Internet claiming that our products are “non-functional” and “cannot perform their functions”.… This is not true. In addition, there are several violations of laws that lead to the illegality of this “act of examination”. I will try to list the facts of violation of the law. 1. Clause 5 of Article 18 of the Law of the Russian Federation “On the Protection of Consumer Rights” obliges the buyer of a product (especially an electronic device) to file claims regarding the operation of the purchased device with the seller or manufacturer of the product, because malfunctions could be caused by careless transportation (due to the fault of the buyer), factory defects or hidden defective components - paragraph 6 of Article 18. All these causes of malfunction are eliminated by our organization, as the manufacturers of the device, under warranty. In our case, the buyer did not comply with this requirement of the Law. The warranty period is 2 years. 2. Paragraph 2 of paragraph 5 of Article 18 of the Law of the Russian Federation “On the Protection of Consumer Rights” grants the right to conduct an examination to the Seller (Manufacturer) in the presence of the Buyer. The buyer did not have the right to submit his device for examination without the consent of the selling organization (Manufacturer). As mentioned above, the buyer, first of all, is obliged to contact the seller with a request to eliminate the malfunction. In the event of an unjustified written refusal by the Seller to carry out warranty repairs, the buyer may seek an examination from an independent organization that has the appropriate license. 3. The examination by an independent organization must be carried out in the presence of representatives of both parties, i.e. in the presence of a representative of both the buyer and the seller. This requirement is imposed by paragraph 3 of Article 84 of the Code of Civil Procedure of the Russian Federation dated November 14, 2002 No. 138-FZ, which was also violated. 4. When conducting an examination without the participation of a manufacturer’s representative, there are no guarantees that the device of our production was involved in the examination. This fact leads to the fact that the most important thing can be questioned: “Was our apparatus examined?” 5. The organization that carried out the “expertise report”, Research Center “SAMTES”, being a certification body, has the right to conduct tests of electrical equipment for EMC, safety, ergonomics and acoustics. Therefore, this organization could conduct tests, and not an “examination” as such. In addition, criminal liability has been established for knowingly false expert conclusions under Art. 307 of the Criminal Code of the Russian Federation. The seal of the certification body raises great doubts, because it does not contain information about registration in the State Register of Seals, in which the seal with which official documents are certified must be registered... Based on the above facts, we can conclude that this “examination act” is completely illegal. Even if we assume that only one fact of violation of the law during the creation of this “act” from those listed is valid, then the “examination act” still remains illegal. In addition, posting an illegal “expertise report” on the websites of IPP LLC and the website of the MANSD Foundation will contradict the requirements of Art. 6 Federal Law of the Law “On Advertising” of July 18, 1995 N 108-FZ and Art. 10 of the Law “On Competition and Restriction of Monopolistic Activities in Commodity Markets” dated March 22, 1991 N 948-I (for more details, see “Open Letter Two Years Ago”). The actions of IPP LLC are illegal and discredit the business reputation of our organization - the manufacturer of information processing devices "Biolaz-Oberon" and "Dianel" - Center for Information Technologies "NELIAN", and also affect the honor and dignity of its employees. In addition, this act casts doubt on the certificates of the State Standard ROSS RU.ME91.B00151 and the Sanitary and Epidemiological Conclusion No. 50.RA.01.401.P.000906.09.02. Devices "Biolaz-Oberon" / "Dianel" produced by CIT "NELIAN", according to reviews from our customers, are highly effective not only in assessing the parameters of the psychophysiological state of the body, but also in identifying the relationship between endo- and exogenous factors and the state of homeostasis. The data obtained during testing helps in determining typological stability under the influence of both ordinary and stressful stimuli, shows the level of internal psychophysiological and energy costs of the test person and their optimization, allows the operator not only to select a health program, but also to constantly optimize it in accordance with the body’s response to her. And all these “acts of examination” are, simply, against horse action of unscrupulous competitors aimed at luring other people's customers. ---------------------- Those who want to know how this provocation ended can go "to the next page.